Avolent provides self-service electronic Billing and Settlement software that empowers organizations to build enduring customer relationships. Avolent software transforms an organization's Billing delivery and Settlement process into a customer-driven electronic collaboration that deepens customer loyalty, lowers operating costs and preserves our environment. The Avolent electronic billing delivery application can be deployed in 90 days or less with zero modifications to an organization's existing systems. Avolent customers include Penske, Office Depot, Do It Best, SingTel, Highmark Healthcare, Xerox, Key Bank and 3 of the top 5 eBusiness vendors in the world utilize Avolent software. Today, one billion dollars of invoices per minute are processed by Avolent software and hundreds of thousands of trees are preserved. For more information call (415) 553-6400 or visit www.avolent.com.
POSITION DESCRIPTION
Avolent is seeking "the best of the best" to join "the best of the best" in our services team in San Francisco, in the capacity of Project Manager. The Project Manager leads the development ream and is accountable for a successful implementation of Avolent product suite. This position is customer facing and requires experience in all phases of the software development lifecycle including managing requirements, design, development, testing, installation, and user support. Our Project Managers interface with many aspects of the organization including Product Engineering, QA, Technical Publications, and Sales.
ESSENTIAL DUTIES/RESPONSIBILITIES
- Responsible for establishing and nurturing lasting relationships with our customers
- Must work closely with customer business process owners to define objectives
- Interfaces internally with services team members to manage projects and customer expectations
- Hands-on in all phases of the software development implementation cycle:
- Managing requirements
- Design
- Development
- Testing
- Installation
- User support
OTHER DUTIES/RESPONSIBILITIES
Special Projects as assigned
QUALIFICATIONS
Knowledge, Skill, and Ability:
- Highly motivated with strong customer interaction skills
- Experience with full cycle software implementations
- Strong project management skills
- Ability to work in both group and independent environments
- Must possess a can-do attitude, remain flexible, with the ability to work in a fast paced environment
- Strong interpersonal, written and verbal communication skills
Education or Formal Training:
- Bachelor's degree in Engineering/Computer Science/MIS/Business or related field; Master's preferred
Experience:
- 8+ years of progressive experience in a consulting, or project management capacity
- Big 5 consulting experience a plus
REPORTING
This position reports to SVP, Services.
COMPENSATION
Compensation is commensurate with experience and levels of assigned responsibilities.
Avolent has implemented an aggressive compensation, incentive, and benefits plan, including (medical, dental, vision), 401K, flexible spending accounts, commuter benefits, and a flexible working environment.
TO APPLY: Please reference job title Project Manager in the subject of your email and send your resume with cover letter to jobs@avolent.com.
