AVOLENT Featured in Baseline Magazine with Key eBilling Benefits Explored As Part of Business Internet Strategy
Highmark's Success With AVOLENT Demonstrated in Michael Vizard's Article "E-Billing: First Step Toward E-Business"
SAN FRANCISCO, CA, July 30, 2007 - AVOLENT, a leading provider of Self-Service Electronic Billing and Settlement software, along with customer, Highmark, are included in the article "E-Billing: First Step Toward E-Business". This article details the successes of ebilling and the business benefits of implementing billing presentment, dispute, settlement, and payment.
Billing is a chief frustration not only for customers worldwide, but for Operations and I.T. departments as well. Michael Vizard explores this common situation in his article as well as the software solutions dedicated to alleviating these concerns and complications.
Historically, organizations spend large portions of business funds on the paper-based billing model that causes customer unhappiness. By implementing
the AVOLENT solution, the need for paper and the costs associated with paper are removed and organizations see a dramatic improvement to their
bottom-line and an increase in customer satisfaction. In addition, paperless billing benefits the environment by eliminating printed invoices, envelopes,
and other paper-based products, while at the same time driving customers to the website which increases business/client interactions and drives customer loyalty.
An excerpt from the article:
"By centralizing…billing activity, Highmark significantly lowered its costs by giving customers incentives to move to ebilling processes over the
Internet that eliminated paperwork. The company now uses AVOLENT as a clearinghouse for its ebilling activities."
"AVOLENT is proud to be highlighted in Baseline and we greatly value the media dedication to covering eBilling and eBusiness," said Mike Seashols, CEO
of AVOLENT. "We are dedicated to our customers' success, such as Highmark, and strive towards helping them accomplish their billing goals. The future
of business is to move all applicable processes to the Internet and AVOLENT proves that with paperless billing the benefits are immense: decreased business costs, improved customer loyalty and satisfaction, and environmental savings in trees, water, and waste saved and emissions."
About AVOLENT
AVOLENT is a leading provider of best-of-breed electronic billing and settlement software. The AVOLENT suite of applications transforms an organization's paper-based and manually intensive billing process into a self-service web environment that build customer loyalty by increasing customer satisfaction, improving operational efficiencies, and saving our natural resources. Companies like Hewlett-Packard, Highmark, PacifiCare, Office Depot, Penske Leasing, and many others use AVOLENT as their electronic billing and settlement engine to process over one billion dollars of invoices per week on the web and save over one million trees every year. AVOLENT is headquartered in San Francisco, CA. For additional information about AVOLENT, visit www.avolent.com.
About Baseline
Baseline, published by Ziff Davis Media, is a practical guide to costing and managing the deployment of leading-edge information technology. Through
case studies, news stories, company dossiers, and financial tools, we provide technology leaders and business executives with a detailed look at how
their peers are implementing information technology. The success-or failure-of each implementation is measured by the company's actual progress against "baseline" expectations of financial returns and technology deliverables.
About Highmark
As one of the leading health insurers in Pennsylvania, Highmark Inc.'s mission is to provide access to affordable, quality health care enabling individuals
to live longer, healthier lives. Based in Pittsburgh, Highmark serves 4.6 million people through the company's health care benefits business.
Highmark contributes millions of dollars to keep quality health care programs affordable and to support community-based programs that work to
improve people's health. The company provides the resources to give its members a greater hand in their health. You can learn more about Highmark at www.highmark.com. Highmark Inc. is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
Press Contact:
AVOLENT
Anthony Mejia
Vice President, Marketing
415.553.6400
anthony@avolent.com
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