AVOLENT and Connecture Team to Provide Insurance Carriers end-to-end Solution for Business Process Automation
Best-in-class applications combine to deliver new levels of service and competitive differentiation for healthcare insurance carriers
ATLANTA, GA and SAN FRANCISCO, CA. — Jan 11th, 2006 — AVOLENT, the leader in Interactive, Self-Service Electronic Billing and Payment software, and Connecture Inc., the leading provider of integrated web-based sales and service automation solutions for the health and benefits insurance industry, today announced a strategic alliance. Through this strong partnership, insurance organizations can now offer a self-service online approach for every critical customer and financial transaction with their members and brokers – from quoting and enrollment through billing and payment.
AVOLENT’s flagship electronic billing software platform, AVOLENT enables health plans to improve customer service and satisfaction, reduce administrative costs related to billing and membership management, increase revenues, accelerate cash, and enhance compliance. AVOLENT automates costly, manual tasks with an interactive, self-service online application to streamline processes such as invoicing, member maintenance, and reconciliation.
Connecture’s InsureConnect product suite provides web-based quoting, rating, underwriting, enrollment, and renewal processes for all insurance market segments, including individual and family, small and large group, and all product lines including health, disability, dental, life, ancillary and Medicare.
Combined, the two applications deliver a comprehensive solution and best-in-class features for insurance carriers to improve their sales, administrative, and customer support functions. Both products improve operations within the carrier, and extend conveniences directly to customers in a self-service environment.
AVOLENT and Connecture’s enterprise applications are both designed to be seamlessly integrated with a carrier’s existing legacy systems. They both can be implemented in phases, and combined, provide a complete end-to-end, scalable enterprise solution.
“It’s exciting to see the groundswell of recognition among insurers for web-based self-service solutions. By utilizing our solutions, health plans are moving away from costly, time-intensive processes to achieve competitive differentiation, increase their revenues, and create stronger relationships with their customers,” says Dan Maynard, CEO and President of Connecture, Inc. “Connecture is excited to team with companies such as AVOLENT that can help us deliver a broader set of solutions for our clients.”
“Both Connecture and AVOLENT deliver vital components to insurance carriers’ eBusiness strategy. We both recognize that a teaming effort on our part will help our current and future customers simplify and accelerate the implementation of their online strategies. Both our companies demonstrate a strong commitment to the insurance industry, and a strong track record of industry expertise and proven results,” said Doug Roberts, CEO and President of AVOLENT.
About AVOLENT
AVOLENT is the leading application software provider for Interactive Self-Service Electronic Billing and Payment for organizations that are committed to an eBusiness strategy. By implementing AVOLENT software, organizations can improve customer service and satisfaction, reduce operating costs, increase revenues, accelerate cash flow, and promote compliance. Three of the top five eBusiness companies in the world have standardized on AVOLENT. Today, 10 eBills are presented every second through AVOLENT software. AVOLENT's customers include AT&T, Do It Best, MasterCard, Highmark, Office Depot, Unisys, Wells Fargo, and two of the three largest PC suppliers in the world. For more information call (800) 553-5505 or visit www.avolent.com.
About Connecture
Connecture is solely focused on delivering integrated web-based sales, service and process automation solutions to the insurance industry. Connecture has automated elements of the insurance sales and service process for over 70 health plans and insurers, and its solutions currently support the sales and servicing of 9 of the 20 largest health insurers in the country. Its industry-proven solutions encompass the entire spectrum of multi-channel insurance sales and services for group and individual markets. Connecture offers an end-to-end business process transaction platform consisting of focused modular applications that fully integrate with existing legacy systems. Connecture’s solutions have proven to deliver increased sales, enhanced broker loyalty, improved back-office efficiencies, lower customer acquisition costs, and lower overall operating expenses. For more information, visit the company’s website at www.connecture.com.
Press Contact:
Ann Simons
Connecture , Inc.
404-879-4617
asimons@connecture.com
