AVOLENT and Vengroff, Williams and Associates Partner to Provide Advanced Electronic Billing and Payment BPO Service Offering
Conveyance EIPP Combines Best-In-Class Solution to Improve Customer Service, Accelerate Cash Flow and Reduce Operational Expenses
SAN FRANCISCO, CA and GARDEN GROVE, CA — June 5, 2006 — Vengroff, Williams and Associates, Inc., a global provider of receivable management and business process outsourcing solutions and AVOLENT, the leader in interactive, self-service electronic billing and payment software, today announced a strategic partnership to introduce a new BPO service offering named Conveyance EIPP, a comprehensive solution for organizations to access an interactive, self-service electronic billing and payment application. This solution will be marketed and sold by VWA’s in-house sales staff and VWA’s business partners, and powered by AVOLENT’s industry-leading AVOLENT 7™ Standard Edition software platform. According to both AVOLENT and VWA, Conveyance EIPP will have its first joint customers in production by September, 2006.
Through this unique partnership, the first of its kind to combine a best-in-class BPO provider of receivables management services and the leading software provider of eBilling, VWA’s customers will have the ability to utilize best practices for eBilling, dispute management, and ePayment solutions in a smaller footprint application that requires dramatically less effort to implement. Conveyance EIPP will be sold to VWA’s customers as part of VWA’s growing BPO solutions. AVOLENT will also make VWA’s BPO services available to AVOLENT customers.
Conveyance EIPP delivers improved customer service and satisfaction, reduced administrative costs as related to billing, increased revenues, accelerated cash flow, and enhanced compliance. Conveyance EIPP automates costly, manual tasks with an interactive, self-service online application to streamline processes such as invoicing, billing, and reconciliation.
“We are delighted to be partnering with AVOLENT, the recognized leader in electronic billing and payment for business invoicing and payments solutions,” said Mark Vengroff, CEO of Vengroff, Williams and Associates. “VWA is excited to team with AVOLENT to provide our growing client base with solutions that have immediate impact for customer service as well as ROI.”
“It’s exciting to see the groundswell of recognition among BPO providers for web- based self-service eBilling solutions, stated Doug Roberts, CEO and President of AVOLENT. “By basing Conveyance EIPP on AVOLENT 7, VWA enables its customers to move away from costly, time-intensive processes and create stronger relationships with their customers. Both our companies have demonstrated a strong track record of industry expertise and proven results.”
About Vengroff, Williams & Associates, Inc.
With $20 billion dollars under its management, Vengroff, Williams & Associates is a leading provider of receivables management business process outsourcing (BPO) solutions for Fortune 1000 companies, such as General Electric, Ford Motor Company, Federal Express, Kodak, Microsoft, Yamaha, and others. Applying state-of-the-art proprietary information systems, best practice work flow and people to realize cost reductions, operating efficiencies, and improved process design, VWA’s approach enables clients to easily insource or outsource all or part of the quote-to-cash function. Solutions are customized to each client’s requirements or expanded to incorporate specialized tools and SAS 70 compliant processes and procedures. Services include full order to cash processing, third party collections, EIPP systems, deduction management, dispute management, auto cash solutions, front-end risk mitigation, and tax resolution. To learn more about VWA, please visit www.vwainc.com or telephone (866) 393-4892.
About AVOLENT
AVOLENT is the leading application software provider for Interactive Self-Service Electronic Billing and Payment for organizations that are committed to an eBusiness strategy. By implementing AVOLENT software, organizations can improve customer service and satisfaction, reduce operating costs, increase revenues, accelerate cash flow, and promote compliance. Three of the top five eBusiness companies in the world have standardized on AVOLENT. Today, 10 eBills are presented every second through AVOLENT software. AVOLENT's customers include AT&T, Do It Best, MasterCard, Highmark, Office Depot, Unisys, Wells Fargo, and two of the three largest PC suppliers in the world. For more information call (800) 553-5505 or visit www.avolent.com.
Press Contact:
Sharon Kawaguchi
Director, Marketing Programs
AVOLENT
(415) 553-6903
skawaguchi@AVOLENT.com
