Delta Dental Selects AVOLENT's Online Solution to Take a Bite Out of Invoicing Costs
BizCast reduces back office costs and enhances service for over 20,000 employer groups representing 21 million enrollees in 16 states
SAN FRANCISCO — September 20, 2004 — AVOLENT Inc., the leading provider of Financial Relationship Management (FRM) software, today announced that Delta Dental of California, New York and Pennsylvania, together with their affiliates in 13 other states, plan to reduce financial administrative costs and improve cash management for their customers by implementing BizCast™, AVOLENT's online invoicing solution.
BizCast automates the manual financial processes of invoicing, reconciliation, and payment - enabling companies to accelerate cash flow, reduce printing, postage and customer service costs, and to provide their customers or channel partners with self-service access to invoices.
Delta Dental's holding company system is a nonprofit enterprise serving over 21 million enrollees through a network of nearly 55,000 dentists in 16 states. The affiliated Delta Dental Plans have long been recognized for offering innovative programs designed to control costs and ensure quality care.
With BizCast, Delta Dental aims to continue this commitment by helping their 20,000 + employer groups reduce the back-office cost and time for administrating, processing, reconciling and paying of detailed invoices that are received every month. BizCast will provide a centralized billing platform that will allow Delta Dental to enhance service to all customer segments while automating costly and manual financial processes such as customer service, accounts receivable, and member management.
"Delta Dental is working diligently to make it easier and more cost-effective for companies to do business with us," said Gary Radine, Delta Dental's President and CEO. "There is distinct benefit for our customers when we help them reduce their back office workload and invoice processing costs."
When BizCast is rolled out, employer groups will access a self-service portal to review and reconcile invoices, and quickly route bills for approval and payments. In addition, BizCast is integrated with other information systems at Delta Dental, enabling changes made by a company to their employee membership records to be updated in the appropriate databases at Delta Dental - reducing the potential for inaccuracies in payments and benefits.
"Innovative companies like those within the Delta Dental holding company system are redefining and elevating customer service by optimizing the cash management processes for themselves and their clients." commented Doug Roberts, CEO of AVOLENT. "We are thrilled to assist these companies in their efforts to streamline these processes to reduce these financial costs both internally and for their thousands of employer group clients."
About Delta Dental's Holding Company System
Delta Dental of California, New York, Pennsylvania and their affiliates are part of a San Francisco-based holding company, which operates under a single, shared management structure led by President and CEO Gary D. Radine. Affiliated companies within the holding company system are also part of the larger Delta Dental Plans Association (DDPA), based in Oak Brook, Ill. DDPA consists of 39 Delta Dental Plans licensed in all 50 states. The association collectively covers more than 45 million of the 159 million Americans nationwide with private dental insurance, making it by far the largest national system of dental plans.
About AVOLENT
AVOLENT, the leading provider of enterprise application software for eBilling and Cash Flow Optimization, delivers F2000 companies unprecedented insight and control over their inbound cash flow. AVOLENT's award winning BizCast software streamlines all processes in the invoice-to-cash cycle through real-time electronic invoicing and payment, customer self-service, cash management and forecasting. With BizCast, Finance professionals gain insight into cash flow across the enterprise, and can control cash flow through a unique patent-pending ability to dynamically adjust trade terms to meet corporate financial goals. Founded in 1995, AVOLENT's customers and partners include some of the largest companies in the world, including Office Depot, Highmark, Do It Best, and more. For more information call (800) 553-5505 or visit www.avolent.com.
Press Contact:
Sharon Kawaguchi
Director, Marketing Programs
AVOLENT
(415) 553-6903
skawaguchi@AVOLENT.com
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AVOLENT and BizCast are registered trademarks of AVOLENT. All other product and company names are the property of their respective owners and are hereby acknowledged.
