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Standard |
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AVOLENT Standard is a leading electronic bill presentment and payment system delivered as a Software-as-a-Service (SaaS) solution. The AVOLENT self-service billing and settlement solution presents invoices electronically, allows customers to dispute their invoice, and assists with automatic payment set-up for both mid-market and Fortune 500 businesses.
By moving billing processing to the Web, organizations greatly reduce postage and paper-based billing costs, which also preserves the environment by eliminating unnecessary paper waste. To ensure security for Web-based billing transactions, AVOLENT works both internally, and with secure partners, to protect all biller and payer data.
Features and Functionality include:
- Invoice Presentment - displays invoices online via PDF, HTML, or CSV format.
- Payment - allows customers to remit payment via credit card or ACH.
- Data Integration - aligns data from users billing system to AVOLENT and sends remittance information to biller's AR system.
- History Capture - allows customers to view and track activity.
- Notifications - alerts customers via email that they have account updates (new invoice, payment made, etc.).
- Administrator Tools - enables the biller administrator to configure the application such as email notifications and contact information.
- Customer Service Tools - gives the Customer Service organization quick and easy access to online invoices and online payment information.
- Security - ensures access to the application and the information contained within it are secure.
- Active Line Items - offers customers active data at the line item level.
- Dispute - enables customers to request ad-hoc disputes for specific line items within the invoice.
Benefits:
- Speed time to cash and improve DSO
- Dramatically reduce paper usage, thereby helping the environment
- Significantly lower postage costs
- Reduce billing related calls to the customer service center
- Gain competitive advantage and increase market share by updating billing
presentment technology
- Gain insight into usage reports and time to payment to streamline business
If you are interested in learning more about the Standard offering, please click here.
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