Overview

AVOLENT is ranked #1 in eBilling by Forrester, Celent, and Business Finance magazine. AVOLENT is the only eBilling alternative that solves the customer intimacy issues so critically important for leveraging competitive advantage through the bill to cash cycle. AVOLENT's solution integrates non-intrusively to existing systems (e.g., SAP, ORACLE, legacy systems). The AVOLENT solution moves organizations closer toward a complete eBusiness model.

Challenges We Address
AVOLENT capitalizes on the interactive nature of the Web to deliver an environment with consistent content and processes, based on the core workflow of your business. Benefits include guaranteed security, comprehensive history and audit tracking, resulting in improved productivity and service quality for organizations and their customers.

Benefits AVOLENT Provides

• Improved customer intimacy and satisfaction by removing the inefficiencies of the billing process
• Reduced operating costs by 30% - 45% annually
• Improved cash flow by 20% - 30% via faster collection and reconciliation
• Increased revenue by 1% or more
• Enhanced compliance
• AVOLENT's solution can be up and running in as little as 90 days with no modifications required to existing systems

Things to Consider
Over 53% of customers prefer eBills to paper, and more than 60% of business payments are made electronically. Interactive eBills allow customers to search, pay, dispute, view related documents and re-order without having to call customer support. This significantly improves self-service capabilities and builds customer loyalty.